Payment Policy

At The Aeloria, we offer a variety of secure payment options and transparent payment terms for a smooth and convenient shopping experience.

Accepted Payment Methods

We accept the following payment methods:

American Express
Diners Club
Discover
JCB
Maestro
Mastercard
Visa

Payment Security

Your privacy and security are our highest priority.

All transactions are processed using SSL encryption and comply with PCI-DSS standards (Payment Card Industry Data Security Standards).
We use trusted, authorised payment providers to handle every transaction.
We do not store your card or payment details and have no access to them.

Prices and Currency

The standard currency of our shop is pounds sterling (GBP £).
All applicable taxes, including VAT where it applies, are included in the product price.
Prices may change without prior notice, but the price shown at checkout is the price you pay for that order.

Payment Processing

Payment is due upon order confirmation and is taken in full at the time your order is placed.
After successful payment processing, you will receive an email confirming your order details.
Once payment is confirmed, your order will be processed, usually within 1–3 business days.
If payment authorisation fails, the order cannot be completed. You are welcome to try an alternative payment method or contact us for assistance.
We may decline or cancel an order where payment cannot be verified, where we suspect fraudulent activity, or where a pricing error has occurred. If payment has already been taken, it will be refunded in full.

Billing Information

Please ensure your billing information is correct and matches the details registered to your chosen payment method. Orders with incorrect or incomplete billing information may be delayed or cancelled.

Refunds

Where a refund is due, it is issued to the original payment method used for the order. Please see our Return & Refund Policy for full details of eligibility and timescales.